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1. What types of gift baskets do you offer?

At Gifts by Tiphanie, we offer a wide variety of customized gift baskets for all occasions. Whether you're looking for corporate gifts, holiday-themed baskets, or personal presents, we can create something special to fit your needs.

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2. Can I customize a gift basket?

Absolutely! We specialize in personalized gift baskets. We choose items that reflect the recipient's personality, hobbies, or preferences. Just let us know the theme or items you have in mind, and we'll create a unique gift just for you.

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3. Do you offer corporate gifting services?

Yes, we offer a range of corporate gifting options. Whether you need gifts for client appreciation, employee recognition, or holiday gifts, we can create customized baskets that fit your brand and message. We also offer bulk order discounts for corporate clients.

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5. What are your delivery options?

We offer local delivery within the Louisville, KY area, pick-up, and nationwide shipping. Delivery charges are $15.99 per basket. You can choose your preferred delivery method during checkout.

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6. How long does it take to receive my order?

For standard orders, you can expect delivery within 5-7 business days. All orders are custom and may take longer depending on the complexity of the design. We recommend placing corporate and holiday orders in advance to ensure timely delivery.

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7. Do you offer gift wrapping?

All of our gift baskets come beautifully packaged, but if you need additional gift wrapping or specific wrapping requests, just let us know, and we can accommodate for an additional fee.

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8. Can I include a personal message in the gift basket?

Yes! You can include a personalized note with your gift basket at no additional charge. Just provide your message at checkout, and we’ll include it in the package.

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9. What is your return or refund policy?

Due to the personalized nature of our products, we do not accept returns on custom gift baskets. However, if there is an issue with your order, please contact us within 48 hours of delivery, and we will work to resolve the issue.